FAQs

Support

Answers for shipping, returns, and tracking.

HAB is built for customers who want premium barber, salon, and beauty tools without confusion at checkout. Use the sections below for the most common order questions.

Shipping timelines

Standard retail orders usually ship in 5 to 10 business days. Priority and pro-focused orders may move faster when stocked in our U.S. fulfillment flow.

Easy returns

If your order arrives damaged or there is a fulfillment issue, contact HAB support promptly so we can review the order and guide the next step.

Need help fast?

For order questions, email info@habsale.com and include your order number so support can respond faster.

Frequently asked questions

How long does shipping take?

Most standard orders ship within 5 to 10 business days. Some products may arrive sooner when stocked in the U.S. and marked for faster fulfillment.

Do you ship internationally?

HAB supports customers beyond the U.S., but delivery times and customs handling can vary by destination. For international shipping questions, contact support before ordering if timing is critical.

What if my package is delayed?

Check the latest carrier scan first. If the tracking status has stalled for an extended period, send your order number to info@habsale.com so the HAB team can investigate.

What is your return policy?

Return and refund terms are governed by the store policy linked in the footer. If you believe your item qualifies for return help, contact support with your order details and product photos when relevant.

Can I pay with card or crypto?

Yes. HAB supports major card payments and crypto-capable payment options where available at checkout.

Track Order

How to check your order status

  1. Find your HAB order confirmation or shipping confirmation email.
  2. Open the tracking link included in the shipment update once your order has been fulfilled.
  3. If you cannot find the email, contact info@habsale.com with your full name and order number.

Tracking updates depend on carrier scans. If your order has not shipped yet, the HAB support team can confirm its current status.